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q000016

advICE :Support :KB : q000016

What can I use as evidence?

This article applies to: BlackICE Defender.

SUMMARY

The product generates extensive evidence files that can be used to legally prosecute the hacker, or at least provide the hacker's ISP with enough information to track them down.

DETAILS

First, beware of the following points:

  • Beware that some attacks are false positives and accidents. For example, if you dialup and are attacked immediately, it may just be because the "hacker" was an innocent machine who was communicating with the person who hung up just before you (on that IP address).
  • While your ISP may be interested in knowing about the attacks, they probably cannot help you. The proper contact is the hacker's ISP (see below).
  • Network ICE currently does not provide investigative services. However, our advICE has been designed to assist you in this matter.

The proper contact is the hacker's ISP. This is often identified as part of the backtrace information on a host, but if it isn't, type the IP address into the box below and submit:

(The "whois" information returned here will tell you the ISP, which usually has a mail-box called "abuse@" or "security@" to receive such reports. E-mail sent to other accounts is likely to be ignored.)

The information you should be ready to send to the ISP are:

attack-list.csv
This file lists the time and date of the attack, and contains parameters about the attack.
evd1999xxyy-01.enc
This is a "sniffer" tracefile that contains part of the traffic from the attack. The ".enc" file contains the actual network traffic that was part of the attack. It is not readable by normal programs, but must instead be decoded by standard sniffing program that network technicians use to analyze network traffic. An analyst can sometimes find out more information about the attack. The file name is that date the file was captured on: for example, evd19991231-01.enc is a file captured on 1999-12-31, or December 31, 1999. The final two digits are not important.
host/www_xxx_yyy_zzz.txt
This file contains a log of the backtrace information, and may contain such items as user names and machine names.

Packet Log If you are under persistent attack, consider turning on the "PacketLog" feature. This feature will log all of your network traffic, not just the suspicious bits. If you are considering legal prosecution, you will probably need to make use of this feature. However, be aware that this will also log all of your own traffic, allowing anybody to whom you send the file to read all of what you have done as well (example: when you log on to read e-mail, your e-mail server password will be visible in the packet log).

These files are stored in a standard "sniffer tracefile". These files can only be analyzed by programs that network technicians use to analyze network traffic. Your ISP and network consultants are likely to have these programs, but they are expensive and hard to find on the net.

We've tested the files with the following products, though there are many others that can analyze these files.

Microsoft Network Monitor
This is not available as a stand-alone product, but instead comes with Windows NT Server and SMS. It only runs on Windows NT. A sample of the output of this program is shown below.
Sniffer Network Analyzer
An older version runs on DOS, the latest version runs on Windows NT.
NetXRay for Windows
The free demo version (which runs on Win9x and WinNT) can analyze the first 5 frames in the file. See article q000057 for more information.
More information on this file and what to do with it can be found at sniffing-faq.html

To turn on "PacketLog", open the configuration screen, select the "Packet Log" tab, click the enable button, then configure the size of files you want to generate. Network packets are logged in a "round-robin" format, so that after the last file is written, it will begin overwriting the first file. An example is shown below.

Packet Log Dialog Box

In the above example, the 10-files have been specified at 1.4-megabytes each. Thus, the packet log will never exceed 14-megabytes, because as soon as it fills up, it wraps around to the beginning again. The file size of 1.4-megabytes is a good number, because it can fit onto a single floppy. Packet logs are usually very compressible, so the entire set of files can be zipped up into a single archive file for sending over the Internet.

Network ICE is always interested in seeing real-world traffic examples. We encourage customers to send us copies of large packet logs. These will be stored on an encrypted server, and run through our product every release as part of our quality assurance test.

The following is an example of using Microsoft's Network Monitor to view a tracefile generated by the Packet Logging feature.

 
Keywords: evidence, sniffer, ISP, network monitor 
Version:  1.8.5.5 
Fixed:     
Modified: 2001-01-17 
  • RFC2142 - Mailbox Names for Common Services, Roles, and Functions
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